Customer Testimonials
Jr did a great job selling us our car, we went in for a quote and walked out with a new car! Definitely recommend this dealer, great people and reliable cars.
Everyone is so helpful and accommodating. I highly recommend buying your car here. This was the easiest car buying experience!
JR did an excellent job showing us vehicles we were interested in. This is the second vehicle we have bought from Alexander Toyota. We like Hector in the service department too.
Salesman very helpful and help us to find the right vehicle for me and my family
Huge thanks to Angel and Alexander Toyota for making the process of buying my truck so smooth and easy. The team was super helpful, honest, and made sure everything fit my budget. Highly recommend them if you're looking for great service and no stress!
Highly recommended agent Willy Espinoza for his great customer service, all our queries are answered. Toyota Alexander made our dream car came true with their smooth and fast transaction. Thank you Willy Espinoza of Alexander Toyota.
Excelente servicio en todo Venta y gerencia Ayudan y orientan al cliente Volveré en el futuro y lo recomendaría
Great experience Anthony was great to work with don’t tell me I have to use 15 words
We really appreciate the professional answers Derrick had regarding RAV 4 hybrid purchase we made.. He is a great salesman and helped us with technology that we needed help with ..
I had a great experience with the Alexander Toyota rental department. Kara was amazing to work with, very professional, friendly, and a pleasure to work with... The rental car was clean and ran great! Thanks Alexander Toyota - Thanks Kara... Michael W.
Excelente compra con nuestro vendedor estrella Juanito.. Muchas gracias estamos muy contentos con el servicio y la compra..
Very good service and honest customer care I had no problem with the delivery of the car.
Armando was an awesome help all the way from start to finish and got me the truck I wanted!
PAINLESS - I called and spoke with Armando Haro who was my salesman. Spoke with him for a little bit chose the car I wanted and we worked out a deal. He gave me a great deal without all the hassle handled everything and delivered the car to me at my home. I highly recommend if you are looking to buy a new Toyota call Armando! Keep up the good work 👍🏻👍🏻
I had a fantastic experience purchasing my car with Juanito. The process was smooth and he took the time to answer all my questions. I highly recommend Juanito to anyone looking for an stress-free car-buying experience!
I had a fantastic experience purchasing my car with Juanito. The process was smooth and he took the time to answer all my questions. I highly recommend Juanito to anyone looking for an stress-free car-buying experience!
Juanito was very friendly and helpful throughout my entire process, even though I was out of the area.
Juanito was professional and helpful. He was not pushy while having excellent customer service. 10 out 10 recommend!!
Willie was a pleasure to work with and met all my needs at the time of the purchase of my new Camry
I recently rented a car from Alexander Toyota, and I had a fantastic experience. Kara was amazing throughout the entire process—very conscientious and helpful, ensuring everything went smoothly. The rental process was incredibly easy, and I found their rates to be more affordable compared to other places. The pick-up and drop-off were seamless, and the shuttle service made it even more convenient. I highly recommend renting from Alexander Toyota, especially with the exceptional service Kara provides! Craig Elliott
Joe and Armando made the entire process of buying our dream family car so easy and seamless. We had our baby with us and they were so accommodating and kind. I would recommend buying with them if you’d like a wonderful experience!
Angel was a true joy to work with! No hassles at all! And…we love our Toyota!!
I recently purchased my first Toyota vehicle. Armando Haro made my experience stress free and pleasant. Armando is very knowledgeable about the car I purchased. With all the high tech gadgets that came with car, I was slightly overwhelmed. Armando walked me through all the apps and made me knowledgeable of the car before he would let me leave the lot. When I need another car, I'll be back at Alexander Toyota for another great car and great customer service.
I’ve purchased couple vehicles here and have felt very comfortable and excited with my purchases.
Juanito Sainz was a pleasure to work with as he helped my dad get a truck and then helped me with my car. He was very helpful and friendly which made our experience at Alexander Toyota a memorable one! Definitely recommend this dealership especially to get help from Juanito!
I’ve purchased few cars in my life from dealerships, and Alexander Toyota is one of the best experiences I have had. Josh Felix came through clutch and helped me get the Toyota I’ve been looking for. The experience has nothing short of a pleasure, they delivered beyond my expectations and made sure things were settled correctly. I would recommend them to anyone looking to have a great experience getting into a top of the line Toyota
Angel was amazing! He was not aggressive at all very helpful and the process was quick
Very hectic sale’s day, I appreciated that the staff members were polite, informative, patient, and kind. I gathered information, tried vehicles, and got a very fair deal with my purchase.
Josh was our salespersons and Champ was the financial person. Both are very informative and straight forward. We reserved our vehicle and my husband and brother went to picked it up. It was a quick and easy process. Some dealers I’ve came across locally were pushy and stuck up. Josh and Champ gave us a good impression of We sounded professional and nice. They gave us a very good impression of the dealership. I highly recommend their services.
We just bought our 3rd car from Armando. He is very attentive and fixes any mistakes that may inadvertently happen. The dealership in general is awesome. All employees are friendly and helpful. Also kudos to Champ!
They were friendly and helpful the whole process even though it was late and closing time they took all the time i need during my process and I appreciate that.
Very simple! Josh was very helpful and communicated well throughout the entire process. I am very happy with my new vehicle. 🙂
Worked with Armando and he was extremely helpful and kind from the start. They have a variety of vehicles in all price ranges. Champ in the finance department made me feel comfortable and was able to answer all of my questions in regards to my vehicle and financing. We have always been a Toyota family so im glad to have such a great Toyota dealer in my town!
Friendly and knowledgeable sales staff. Very helpful finance department. Nice selection of vehicles. Everybody worked together to ensure I was satisfied with my vehicle purchase. Thanks to Willy and Armando in sales, Champ in finance did a great job.
That was the most pleasant new car experience I have ever had. I’m 68 years old and. I would definitely buy again at Alexander. Mr Josh was a very friendly and pleasant young man to work with.
I've been using Alexander Toyota for about 9 years. They are pleasant, Friendly and Efficient.
I was a great experience buying my Tacoma at Alexander Toyota, Angel the Salesman good guy very friendly and the guy that works in finance great guy, overall great experience buying my car at Alexander Toyota
great customer service Mr Angel Herrera, he did everything to help me get my new Tacoma, excellent service , very nice people
Great service on new vehicle purchase. Fair price and knowledgeable friendly personnel. Would recommend overall.
David was great, very friendly and helpful. Everything was straightforward quick and easy. Champ also was very informative when it came to breaking down what papers we were signing. Will definitely recommend to friends and family.
Our salesman was Danny. Very knowledgeable sales person. Danny and the finance person made the deal very smooth and quick. Prices are very competitive too.
They are such and amazing and driven team. Always greeted with a smile and positive attitude
Armando is a fantastic sales associate. This is the second vehicle I have leased from him. He goes the extra mile, answers questions promptly, Very easy to work with, and there are no hidden fees added when you work with him. The finance department was easy to deal with and had me out the door in less than a half hour.
First time buyer at this dealership. The sales staff were pleasant and professional. The process only took a couple of hours and we drove home with our new Toyota right away. Would recommend them to anyone
I have purchased 3 other Toyota vehicles over the years (a Corolla and 2 Tacomas) and am very satisfied with the brand and quality. We could not find the exact model and color for our new Rav4 Limited anywhere in all California. We tried to order from the factory via a local dealer but were told the factory would not do any change orders for the rest of the year. After a month of waiting of the factory to reply to a couple of emails, we had the local dealer look outside California and found the exact color and interior at Alexander ... Read More DealerRater - Nov 7, 2024
Josh was very helpful in choosing my vehicle and even drove me to get my car. He showed me how to use the computer on it. Very happy with the car.
Derick was professional and took the time to allow me and work with me on the vehicle I was looking for. Thank you!!
Excellent service and friendly environment. Staff really helpful. We are definitely recommend to friends and family.
it was a very pleasant experience doing business at alexander toyota. my sales person david merchant made the process go smoothly
Purchased a part that had a $75 core charge. Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my $$
Don't visit their service department. They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector the service advisor. Major issues such as brake failure due to a rotor that they gouged and bad radiator hoses in which I would have replaced. I drive this van cross country every year and would not have refused this service as so.
Talked to the disservice manager today and got absolutely nothing for their shoddy work. I had to take my van to ... Read More DealerRater - Feb 25, 2022
After spending $ 4000 on a new engine, I was shocked when the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford
It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask certain questions about the car that I wanted. Also I had a good deal with the price, I’m very happy and really recommend this place to visit and buy a car .Please look for Jose G to assist you when you want to buy a car...
I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars only with Ruben. Hes the man
Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I saw Jose on Facebook always selling vehicles and I Gave him a call to ask him a few questions about the Camry. Jose went above and beyond to get me to buy local he was able to match the price and save me a trip to Phoenix. I highly recommend Jose G outstanding customer service give him a call .
I planned to buy out of town for a better deal but here in town was awesome!! Crystal & Ruben went out of their way to help me find the 4Runner I wanted. Not only did they find exactly what I was looking for...it was ready for pick up the next day!!!! Local deal was better than out of town! Thank you Alexander Toyota you have a very happy customer 👍
my husband and I came to toyot looking for a purchase option and found the best thanks to enrique rojas we are very very happy.
Ruben Diaz was very helpful and friendly was referred to him by my friend and he answered all my questions and was able to give me a good offer. I decided to come and get the car the next day,
We had the opportunity to meet Ruben Diaz great guy. Ruben was very Helpfully answering our questions, he also made me feel comfortable. Ruben was professional and friendly at all times. He understood what I was looking for and was helpful in accommodating my needs in the purchase of my new car. Excellent customer service RUBEN!
I had been turned away from the dealership a year or two ago. I guess I did not get the right sales person and waisted time at the dealership for no reason playing a 3 way back and forth game between sales person, manager and me.
Finally, in July 2017 after searching for a vehicle in Phoenix, I decided to give the local Yuma dealership one last try and I was referred to Mr. Ruben Diaz by my co-worker. I arranged to trade my vehicle in and we settled on a price via phone calls and text messages. He was always prompt ... Read More DealerRater - Jul 8, 2017
I asked about a car online to see if it was available for purchase and within the hour Robert Enriquez got back to me with the the availability of the car and the full details of the car. He has Flexible hours and when I stopped by to look at the car I didn't have the intention on buying it that same day. But Robert was super friendly and was able to get us a great deal.
I had no intention of buying a new car, simply shopping around. After parking, I was greeted by Roxanna. She was very friendly and helpful. I did not realize then that she was on her second day of employment. After walking around looking at some beautiful RAV4s, Ruben Diaz joined us to assist Roxanna. He too, was very friendly and helpful. Together, we selected a RAV4 to my liking (once again I had no intention of buying). I ask Ruben to throw together some number and I'd think about it. When he showed me the bottom line on ... Read More DealerRater - May 6, 2017
Visited this dealership looking for a safe reliable car for a great price. Originally was looking at a used vehicle but with the help of one of their sales people, Ruben Diaz, left with a brand new fully loaded Toyota Corolla for a better price than the used one! As a first time buyer I did not feel pressured or taken advantage of at this dealership. Ruben was SO patient with me and helped me get the best deal. Love Toyota and love Toyota's customer service!!!
We, my wife and I, were very happy with the service we were given when shopping for a vehicle. Since the beginning he asked what we were looking for and even though he gaves us more choices..at the end we got what we wanted and at the payment we was looking for...very friendly..i strongly recommend aski g for him when shopping for vehicle.
Me and the wife were happy with the service and numbers for trade in. The Rep gave us what we wanted on trade in and kept monthly payment with in our budget. Thanks again.
High pressure sales tactics forced me to buy car that I did not want. Lack of full disclosure during negotiation -- would not tell me how much giving for trade in or purchase price of car -- only shared monthly payment even though I asked repeatedly and would not let me leave or sleep on it. Last thing I signed (contract) had this but this was 4 hours later, at 9:30pm and at that point, just wanted to leave. Bad deal, bad sales experience! My husband and I have bought 2 Ford trucks, 1 Lincoln MKT, and 1 Prius from Bill Alexander dealerships -- ... Read More DealerRater - Mar 21, 2016
I have had a pretty good experience here, there was no pressure to buy now, very friendly atmosphere, even when taking a lot of time looking at vehicles. i would recommend this dealer ship to all my family and friends.
I bought it from AZ and I am in Canada. Brent handled all the paperwork for me using Fedex. He asked me if I had any questions for him when I picked up the truck. I did not so it took me 5 mins. to get my truck. Best buying experience ever. Thanks Brent.
Good experience at Bill Alexander Toyota. Fairly quick to evaluate my car and get a price quote. The salesman worked with me on financing and was understanding of my needs.
I was absolutely dreading the process of shopping around for a new car. Then we stopped in at Bill Alexander Toyota. We were greeted by Drew Stapp who even greeted my two children professionally when we arrived. He looked them square in the eyes and welcomed them. Oddly enough the kids behaved well during the whole process. We found the perfect Tundra for my family. Drew lead us smoothly through the process. We received a great price on the new Tundra. We also got $250 more for our trade then we originally expected. DREW IS THE GREATEST. I will be telling ... Read More DealerRater - Feb 20, 2012