Customer Testimonials
Although we didn't buy our RAv 4 here. I would go anywhere else for our maintenance.
I bought my 2021 Tacoma at this dealership. I've had it serviced here numerous times. I have always been more than satisfied with my truck and every scheduled service. A shout out to Adrian Torres as my service representative.
Easy to schedule appt and very accommodating. They also provide transportation if needed from my home to pick up my vehicle
Sales, finance and Service department have excellent customer service. Always attentive, friendly and they take the time to explain everything.
Awesome service and fast, they even washed the truck and had it ready before the time they gave me.
Adrian was kind and helpful, and I appreciated that, but my interaction with Robert felt rude and left a bad impression. I spoke to the service manager and he seems like he didn't care...
They worked with me and were very friendly and took into consideration. My needs and wants and achieved a perfect balance. When went to financing to get my vehicle financed, they went above and beyond. Also, the manager and general manager, we're very pleasant to work with. Rubin in finance, I was a wealth of knowledge and super helpful. Also anthony my sales individual.
They had the car we wanted. It drove well. The whole process was completed in a timely manner
Adrian in service department excels at his trade. He made the service call seamless with minimal wait time. I recommend Alexander Toyota for all your Toyota automotive needs.
Tito and Aaron were great representatives of this dealership. Tito was an excellent salesman, no pressure, was quick to assist on price and met us where we wanted to be. Aaron walked us through the turnover process. He was knowledgeable and quick to serve our car buying needs. Excellent experience all around.
We had a great experience with Tito Garcia at Alexander Toyota! He was friendly, helpful, and made purchasing our new Toyota Tundra a smooth and enjoyable experience. We absolutely love our truck and highly recommend Tito and Alexander Toyota!
Dealership was clean with a good selection of vehicles. Staff was courteous and helpful and had a good knowledge of the vehicles they had.
No pressure sales, Josh was easy to talk to and I was in and out very quickly. Best experience I've had at a dealership in years!!
Had a most pleasant experience purchasing a new car. The salesman, Willie was a pleasure to deal with, as well as the manager and finance person. Would highly recommend this dealership to anyone.
My entire experience with Alexander Toyota was positive. Friendly, no games, and quick to work with.
Michael kept me informed and took good care of me and my Tacoma. Robert even came out and greeted me as I usually have him as my service person. I love this dealership it’s my second truck purchase and it will be my next.
I was able to get my routine maintenance done and completed without any surprises. I was able to see a video of the work and what needed to be done, which was very, very informative.
The service department delivered courteous and efficient service.. I have been using Alexander for over 10 years and always been satisfied.
I had such a great experience! Our salesman - Carlos was very direct, honest, and helpful throughout the entire process. We never felt pressured, and he made everything straightforward and easy for us.
A huge thank you as well to Aaron, the finance manager, who truly bent over backwards to help us and make everything work. He went above and beyond to make sure I was able to walk out with my dream car! 🥹
We truly appreciate the honesty, patience, and effort from both of them. They made what can normally be a stressful process such a positive experience. I ... Read More DealerRater - Oct 7, 2026
Great Service, Fast Service, great communication. Friendly Employees, would highly recommend for Service. Reliable, efficient.
Alexander Toyota provided excellent customer service with the purchase of my new vehicle. All of the employees were professional, respectful, and informative during the entire process- from updates on the production of the vehicle and shipping from Japan, to the arrival on the dealership lot, to the actual process of obtaining the car. Willy streamlined everything and was very helpful with regard to every aspect of this experience.
This was my first visit to Alexander Toyota Dealership. I was only there to replace a key. While I was there for only an hour I received excellent service from Adrian. He was both friendly and professional. I will definitely recommend this dealership.
Always exceptional service when we bring in our vehicles. Efficient and fast service- in and out 😁. Adrian in service is so helpful and keeps us updated throughout the process. Alexander Toyota is the place to bring your vehicle. Thank you!
My husband and I have been with this dealership and Hector Aguirreberrera for over 25 years and always been taken care of our needs. Professional and kindness..
Willy our salesman was great he helped us find the vehicle that we wanted and needed. He was straight forward, sure I traded down but I got what I needed also and will work for us well in the long run. I will gladly recommend Alexander Toyota to anyone if anyone shows an interest in buying a vehicle 🚗.
Salesman was direct and to the point, no nonsense, and got me what I wanted.
I had a great experience purchasing my car.The process was easy and smooth, and the staff was very friendly and helpful.They answered all my questions and made me feel comfortable throughout the entire process.I very happy with my purchase and would definitely this dealership to others.
Everyone was courteous and professional. Work was done promptly. Video helped me so I can prevent further problems.
I really liked my advisor I liked the video of my vehicle i didn't like the way I had to get out of the tight space when finished should offer more options for drinjs
Great work fixing my door handle and good communication.just wish parts will arrive faster.
The dealership is very clean and professional as is the whole team. Alexander Toyota is my go-to dealer.
I got my recalls done on my 2010 toyota tundra. I had no problems great communication and great energy!!
I’ve used this dealership service my 2024 forerunner three times now and all three services have been outstanding.
My wife and I recently moved from Fresno Ca to Yuma. Our 2022 Toyota RAV4 has always been serviced by Clovis Our vehicle is already past the warranty, but wanted to continue the service with Toyota and had serviced at Alexander Toyota. The waiting area is comfortable and the service was quick and everyone was very friendly. The only issue we had was the mechanic tech did not properly secure the oil pan cover. We drove the vehicle for a week and heard something dragging. I checked under the vehicle and found it was the oil pan cover. I contacted Alexander ... Read More DealerRater - Sep 8, 2026
Integrity of service department especially the manager. They stand behind their work 100%. Well pleased.
I want to Thank Willy for working up a great deal and being transparent all before I even got into the dealership. This is the second vehicle I buy from them. Also, I got a strong offer for my trade.
Great customer service! I appreciate the communication via texts updating me on progress of service. I also liked being able to pay my bill online.
As always over many years of services Hector and the team were excellent. Thank you
We were very pleased with everyone there, we were to leave on vacation that day and they resolved our issue with the driver's door handle so we could leave. Very appreciative of everyone that helped us.
Always keeping you informed while working on vehicle. Can even watch on video. Courteous, friendly service.
Great customer service. 5 stars for Mike, always very kind and helpful. Fast service and always on point.
We bought a new car from Alexander Toyota & we were thrilled with the whole process. Gabe was personable & knowledgeable & would highly recommend him.
Excellent communications service was stellar all parts were fixed on my vehicle even given a discount for things overlooked on previous visit. i had some issues but they were resolved before i even had to bring them up, alexander toyota team really went above and beyond to make sure all my needs were met.
Fantastic service from check in to check out. The text updates with actual tech eye views during the service was fantastic and appreciated as it allows me to see exactly what the tech was recommending. I had basic filters and wipers replaced because I could actually see the items. I also scheduled for next week a more extensive repair for a caution item. The lobby and snack area made waiting comfortable and time to go quickly
Great Dealership, they bend over backwfriendly andds to please the customer . Gabriel Valle is the best salesman I have ever worked with. He's professional and goes above and beyond to please the customer. I will recommend him and this Dealership to all my friends
Michael Hann was great and the customer service was great. Very pleased with the wait time and the communication they keep with you during the service. This has been the best vehicle service experience I've ever had. Very happy
Very disappointed 😔 nothing to say I'm not a trouble person we just got a 2025 Tacoma 4x4 sr5 tires are different brand on every single wheel
Great service and speedy work. Robert Ames is amazing and kept me notified on the status of my vehicle
Jason is amazing ! And always takes care of me ! Thank you so much see you next time
It was so easy to schedule the service appointment over the phone. They offer a ride from the dealer to my home and even to pick me up once the service was done. The driver was very polite and kept me updated on the estimated time he would arrive.
Hiwa Khoshnaw, from my new vehicle experience Thank you the best sales guy ever. Honest salesman and a great personality. Couldn’t ask for more. Yes I would come back to this dealership and purchase another Toyota vehicle, I recommend it. Also like to thank Victor in Finance.
This was a factory recall visit. All went well treated with what kindness and respect. Somehow a computer wasn’t updated is my icon that shows the status of the vehicle still shows the recall. I’ll try it again on Monday and if not updated, we’ll call the dealer. Respectfully Patrick.
I like the service , because I receive a video quickly about my car and explain , thank you very much
Just wanted to give a shout-out to Josh, our assisting salesman, for his amazing help. He made the whole process so easy and smooth, truly a great experience. And Ruben in finance was fantastic too, handling everything with such efficiency. Seriously, these guys know how to treat a customer right. I'm super happy with how everything turned out.
Outstanding customer service! Outstanding technicians keeping customers with high quality videos updates on the job done!
Such a great experience yesterday! Thank you Jason Flavell and your team for great service above and beyond the call of duty! I’ll see you next service alert or before if I have any questions or concerns with my awesome RAV4. Thanks again! Sincerely, Zella Sanner
The best dealership in the business! Outstanding customer service! Outstanding technicians keeping customers with high quality videos updates on the job done!
It was fast and easy to get a battery replacement. Replaced dead battery with an 84 mo. Dead battery was also 84 mo, but lasted only 46 mo, pro-rated price was very reasonable with free installatiin!
Got in pretty early and was out pretty quick. I love the inspection they provide before they start on the vehicle
Willy Espinoza made our purchase so much easier than any car purchases I've experienced in the past. He was knowledgeable, answered all my questions and did not feel pressured. I would definitely buy another vehicle from him again.
I had a positive experience purchasing my Toyota RAV4 from Alexander Toyota. Willy and Angel were very helpful throughout the process, listened to my concerns, and were accommodating in making sure the vehicle was cleaned and prepared to my satisfaction. I’m enjoying the RAV4 and appreciate the effort they put into making sure I felt comfortable with the purchase. Thank you to Willy, Angel, and the Alexander Toyota team!
Justin was very helpful, knowledgeable, professional, and helpful. Thank you. I appreciate it they were able to correct the vehicle recall.
Excellent service and assistance by the service advisors. Attentive to my needs and willing to go the extra mile to assist with questions regarding my lack of ability around the controls. I don't recall the gentleman's name, but what a gem you have at Alexander Toyota! He sat by Michael Hahn that day!! Michael was awesome as well!! Great crew and great service for a drop in!!! Thank you!!!
I highly recommend Alexander Toyota! Had recent appt for biannual preventive maintenance check. Service advisor Mike Estrada and the mechanics did a great job, Consistently courteous & very knowledgeable.
The person that assisted me has great customer service! I appreciate him listening to my concerns and for being efficient with resolving my issue. He was kind and very professional. Thank you!
Service rep Robert was great, service was fast and I was out of there quick
Sales process is easy. Sales associates are calm and explain things completely. All of my questions and concerns were addressed right away. I like going to this dealership.
Friendly staff who provided a calm buying experience for their customer. Would recommend to family.
Salesman Josue was very friendly and knowledgeable on the cars we looked at. Was able to.answer all of our questions. When he went to the manager for the trade in value, he got the amount we were looking for. Rube in finance was friendly and walked us through the paperwork efficiently. We were in and out in under 1 hour.
They washed my car and it was clean when it went in, just had it wahed the day prior. Now there are streaks all over it. Service of Preventive Maintenance, excellent!
Wow! What can I say! I went in for a bad battery and the service representative was amazing quick to hear my concerns and even faster with my results and my battery replacement! 5/5 starts!!! Highly recommend
Professional service and courtese. Nice facilities with waiting area. Got a free car wash and transponder jeys made. Recommend
Sold me 34 months subscription to Sirius XM for $350 with out my consent theifs
Had a positive experience with their service department. Both the service advisor and the service tech did what I wanted done and did so promptly. I like that they have a shuttle for people who need rides.
Everyone was great during our car buying process. Gabriel was a great listener and was super friendly and made everything so easy.
I’ve had my car serviced here for many years and they always have quality customer service. It’s easy to make an appointment, they get your vehicle done when they promise, and explain everything clearly. They do solid work-I’ve never been disappointed!
Most of my experiences with Alexander Toyota have been excellent, which is why this visit was so disappointing.
I want to thank my service advisor, Mike, for his professionalism and genuine effort to address the issue with my vehicle.
Unfortunately, my experience changed when Service Manager Rick Moody became involved. He was disrespectful, unprofessional, and raised his voice during our conversation. I even had to ask him to leave the office. His comment that an intermittent vehicle problem was acceptable as long as it didn't happen all the time was both surprising and disappointing.
Despite this experience, I still ... Read More DealerRater - Jul 8, 2026
Awesome Service at TOYOTA in YUMA AZ Very Satisfied with the Quality of work done Always. Thanks to MIKE ESTRADA , for his Customer Service...Great Attitude, no matter how busy he is ., Mikes makes time to help.... He Makes The Difference!!; Thanks TOYOTA. you are the BEST
I’ve Always had Good Service with my Toyota Dealership and I Trust they Are Doing QUALITY WORK to my 21 yr old Avalon!
Willy was so polite and extremely helpful. He was able to meet my needs regarding my vehicle.
Great job boys never been treated like this before, keep up the great job performance.
I always have a great experience at Alexander Toyota in Yuma, AZ. I bring my RAV4 in for all of my oil changes, and I really appreciate that they take the time to inspect my vehicle and let me know if anything needs attention. It gives me peace of mind knowing my car is being well cared for.
This was my third oil change, and they replaced my front windshield wipers to keep my vehicle in top condition. I truly appreciate their honesty, professionalism, and excellent customer service.
A special shout-out to Tony, the salesman who helped me purchase what ... Read More DealerRater - Jul 5, 2026
Thank you to Carlos De Leon, my outstanding salesman and my equally outstanding finance officer Ruben Diaz… I can’t say enough about how well you two made my new car experience with Alexander Toyota an excellent one!!
You have a great staff very knowledgeable and respectful specially the that attended very helpful.
Best experience I’ve ever had with a dealership I had been looking and waiting for a RAV4 woodland.. just happen to stopped by on my way back to Phoenix, I was offered a deal I just couldn’t find anywhere else. Thanks to Angel Herrera !
Excellent service 😀👍 Friendly and respectful staff Waiting time is not a problem, comfortable lobby while I wait for my car.
They don’t always have the best selection of automobiles, but their service department is wonderful
I’m pleased with my new RAV4! Christian, Anger, and Ruben very helpful and made the process easy.
Quick and convenient. In and out for service in less than an hour. Really appreciate the through job they do and how they keep you informed about their progress.
Excellent customer service provided by all staff . Mike Estrada always explains and recommends available services (optional) without pressure.
The staff is friend and helpful for the most part. I would recommend to pretty much anyone.
Siempre son muy atentos y serviciales..explican cada procedkmiento con lujo de detalle. Siempre ofrecen jusyo lo que unp necesita.
Organized check in, quick service and indpection of vehicle and organized checkout. 6:30 am appointment and out the door at 7:30 am
Angel, in sales, listens to what we wanted. Doesn’t push too much. Highly recommended him.
I normally hate service this time I dealt with Jason Flavell and will only deal with him. I dread using Toyota service normally and Jason gets 5 stars and should get a raise he was amazing. Even the service manager isn’t as wonderful as he was.
The staff was friendly and professional. Josh Felix went above and beyond to accommodate my needs! I would definitely refer friends and family to this auto dealership.
The sales team was absolutely amazing and willing to work with me to get the best deal possible! Triana, Champ and Rubén were exceptional. I've never felt like I was cared for at a dealership. They went above and beyond and I'm truly grateful!
Staff very professional, service of my RAV4 very quick. Service advisor did an outstanding job explaining the work to be performed.cashier was very nice and friendly. Will definitely return for any further services. A big thanks to all the Alexander Toyota team.
I have used the service department at Alexander Toyota twice within the past year. Both times I have been impressed with the professionalism of the staff and the kind way each of them treated me ... an eighty-four years old lady with health challenges. I especially enjoyed chatting with the shuttle driver as he drove me to and fron KFC for my lunch.
Great service department personnel from start to finish. Robert did an excellent job of keeping me informed of the vehicles progress. The live vehicle/service tracker is a great tool to follow your vehicle on your iPhone! Thanks for the great and timely service !!